Accounts and payments help
One Magnetic Labs account works in every Magnetic Labs game. These guides cover your account, purchases, receipts and refunds, and how to reach us.
Play Accounts and payments Your account
Something else
- Contacting support
How to reach Magnetic Labs support by email or the contact form, what to include so we can help quickly, and how our replies reach you.
Still stuck?
Send us a message and we'll reply by email. You get a ticket reference straight away, and a link to follow the thread.
Rather use email? Write to support@magneticlabs.games .